Contact Us

Please check out our Help section for answers to commonly asked questions, announcements & documentation.

Contact Form
  • For all other questions, suggestions, comments or concerns regarding or ACES content, please send us an email by using the form below.
  • Please keep in mind that while we do review all emails that come in, we are not able to immediately respond to all of them.
  • Please note that individual data change requests must be submitted using the interface for all VCdb tables. Click here to learn how.
  • PCDB Change Request User Guide
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The ACES database and website is owned by Auto Care Association, and maintained by MOTOR Information Systems. Auto Care Association and MOTOR welcome your questions, comments, suggestions, compliments, and complaints so that we can continually improve our services to ACES subscribers and ensure that VCDB, PCDB, and QDB meet the needs of the Auto Care Industry.

Contact Information

Auto Care Association
7101 Wisconsin Ave., Suite 1300
Bethesda, MD 20814-3415
Phone: 301-654-6664
Fax: 301-654-3299
Web Site:

MOTOR Information Systems
1301 W. Long Lake Road, Suite 300
Troy, Michigan 48098
Phone: (248)312-2700
Web Site: